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FAQ

How much time does order delivery take? 

We deliver our orders through Sendle. It is the first 100% carbon-neutral delivery service (and a B-Corp!). Usual delivery time is 2-4 days depending on the time of order and your location. 

Do we take returns to provide refund? 

We do accept return and provide refunds as per our Shipping and Return Policy 

How is our delivery carbon neutral? 

Sendle has partnered with South Pole Group to offset the emissions of every parcel that is picked up and delivered with Sendle. Each year, Sendle’s community of business owners have been given the opportunity to direct their impact by choosing the projects that offset Sendle’s carbon emissions. 

Can I trust product description for eco-friendliness and sustainability? 

We ensure all our products are scientifically  lab tested and sustainable to back all the claims we make in the product description. Some of the tests include ASTM D6400, ASTM D6868 and ASTM D6866 compliances for the applicable products to get USDA, BPI and FDA certifications. 

What is unique about SellSage? 

We pledge to deal ONLY in eco-friendly and sustainable products. Even in the face of disproportionate odds we strive to do the right thing.  

Can I get a custom quote for bulk quantities? 

We would be happy to help you with bulk purchase request and offer reasonable discounts. For bulk order reach us through email at connect@sellsage.com or click “WHOLESALE” in the top menu.

I need additional information about the product? 

If you need any additional information other than that already mentioned in the product description please feel free to reach out to us at connect@sellsage.com. 

Can I collaborate with SellSage as a business? 

Yes. We believe in enabling customer and other business alike in this fight to save the environment and increasing access to sustainable products. 

Is there an option of next day or expedited delivery? 

In these cases please contact us through mail or phone. We will let you know if the request can be accommodated. Please don’t order online for next day delivery without confirmation from our side.