Shipping, Returns, and Refunds Policy

Shipping 

Free shipping is available on orders above $50. For orders values below $50 you will be charged a flat $5.  

Returns 

For return request please fill in the form below. Be sure to go through our refund policy below before you submit the form. We will acknowledge the return request and check if return is applicable for the requested product. If the product is eligible for return we will send you a shipping label via email which you can print and stick on the box before it is picked up from your address. 

Here are a few simple steps to help you prepare your parcels for a seamless collection: 

  • Ensure that the package is well.  
  • Print a clear and smudge-free barcode on your label (these have to be printed, and should not be hand-written!). Please read labeling guidelines for more information.
  • Have your parcels ready for drop-off or your pickup driver. They will appreciate your dutifulness.


Refund policy 

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund. 

Refund requirements 

The following criteria must be met to qualify for a refund: 

  • Product is defective
  • Product is not as described
  • Product must be unused
  • Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund. 

Sale and clearance items 

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned. 

Contacting us 

If you would like to contact us concerning any matter relating to this Shipping and Return Policy, you may send an email to connect@sellsage.com or write a letter to 41150 Van Born Road, Canton, MI, 48188, USA 

This document was last updated on May 26, 2020 

If you wish to return an item and purchased with an account please click “View Orders”. Otherwise, click “Guest”.

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